Resolved after 43 minutes, affecting Commerce and Accounts & Billing, on October 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
CommerceAccounts & Billing
Update timeline
- identified Oct 16, 2025, 04:20 PM UTC
Customers may experience issues with PayPal on the checkout page when purchasing Squarespace subscriptions, placing orders on Squarespace sites, and booking appointments on Acuity.
- monitoring Oct 16, 2025, 04:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2025, 05:04 PM UTC
This incident has been resolved.
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