Resolved after 1 day 1 hour, affecting Accounts & Billing, on October 22, 2025.
The issue has been resolved, but we're monitoring the results.
Affected components
Accounts & Billing
Update timeline
- investigating Oct 22, 2025, 08:20 PM UTC
Customers may have experienced issues on the checkout page when purchasing Squarespace products or in the billing panel when modifying their subscription.
- monitoring Oct 22, 2025, 08:26 PM UTC
The issue has been resolved, but we're monitoring the results.
- resolved Oct 23, 2025, 01:29 PM UTC
This incident has been resolved.
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