Squarespace incident

3D Secure purchase attempts for subscriptions are failing

Resolved after 1 hour 20 minutes, affecting Accounts & Billing, on December 8, 2025.

investigating Dec 08, 2025, 06:16 PM UTC

We are continuing to monitor for any further issues.

Started
Dec 08, 2025, 05:02 PM UTC
Resolved
Dec 08, 2025, 06:23 PM UTC
Duration
1h 20m
Detected by Pingoru
Dec 08, 2025, 05:02 PM UTC

Affected components

Accounts & Billing

Update timeline

  1. investigating Dec 08, 2025, 05:02 PM UTC

    We're investigating an issue related to third-party services and 3D Secure payments.

  2. investigating Dec 08, 2025, 05:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 08, 2025, 05:45 PM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 08, 2025, 06:16 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 08, 2025, 06:23 PM UTC

    This incident has been resolved.

Your product runs on more than Squarespace

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →