Squarespace incident

Some Commerce features are failing to load

Resolved after 2 hours 54 minutes, affecting Site Loading and Commerce, on September 3, 2025.

investigating Sep 03, 2025, 10:05 PM UTC

We have mitigated the issue that was preventing some Commerce features from loading.

Started
Sep 03, 2025, 08:39 PM UTC
Resolved
Sep 03, 2025, 11:33 PM UTC
Duration
2h 54m
Detected by Pingoru
Sep 03, 2025, 08:39 PM UTC

Affected components

Site LoadingCommerce

Update timeline

  1. investigating Sep 03, 2025, 08:39 PM UTC

    We're currently investigating an issue that is preventing some Commerce features from loading.

  2. investigating Sep 03, 2025, 09:02 PM UTC

    We're continuing to investigate an issue that is preventing some Commerce features from loading.

  3. investigating Sep 03, 2025, 09:16 PM UTC

    We're continuing to investigate an issue that is preventing some Commerce features from loading.

  4. investigating Sep 03, 2025, 09:32 PM UTC

    We're continuing to investigate an issue that is preventing some Commerce features from loading.

  5. investigating Sep 03, 2025, 10:05 PM UTC

    We have mitigated the issue that was preventing some Commerce features from loading.

  6. resolved Sep 03, 2025, 11:33 PM UTC

    This incident has been resolved.

Your product runs on more than Squarespace

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →