Squarespace incident
Acuity Scheduling / Clients unable to process payments using Square
Minor Vendor's status page →
Resolved after 11 hours 33 minutes, affecting Acuity Scheduling, on September 23, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Acuity Scheduling
Update timeline
- identified Sep 23, 2025, 08:16 PM UTC
Customers may see error messages when processing payments while using the Square payment processor. We are currently investigating this issue.
- identified Sep 23, 2025, 08:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 23, 2025, 09:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2025, 10:03 PM UTC
This incident has been resolved.
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