Sprinto incident
Service Degradation and Intermittent Outages - US Region
Resolved on September 8, 2025.
We experienced service degradation and intermittent outages affecting Sprinto application in the US region Impact: - Significantly elevated response times (up to 40+ seconds) - Increased error rates across the platform - Intermittent service unavailability for some users - Degraded performance for users accessing Sprinto from the US region Current Status: All services have been restored and are operating normally. We are continuing to monitor the situation closely to ensure stability. Next Steps: Our engineering team is conducting a thorough investigation to determine the root cause of this incident, and will publish more details
Update timeline
- resolved Sep 08, 2025, 10:24 AM UTC
We experienced service degradation and intermittent outages affecting Sprinto application in the US region Impact: - Significantly elevated response times (up to 40+ seconds) - Increased error rates across the platform - Intermittent service unavailability for some users - Degraded performance for users accessing Sprinto from the US region Current Status: All services have been restored and are operating normally. We are continuing to monitor the situation closely to ensure stability. Next Steps: Our engineering team is conducting a thorough investigation to determine the root cause of this incident, and will publish more details
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