Resolved after 1 hour 4 minutes, affecting Core Transactional API, on July 11, 2026.
We identified and resolved the issue causing intermittent 500 responses on certain list and retrieval endpoints. A configuration update has been deployed to prevent requests from being prematurely terminated, and we are continuing to monitor the service.
Affected components
Update timeline
- investigating Jul 11, 2026, 02:33 PM UTC
We are investigating elevated error rates affecting certain API requests. Some list and retrieval endpoints may return intermittent 500 responses while we work to identify the root cause.
- resolved Jul 11, 2026, 03:38 PM UTC
We identified and resolved the issue causing intermittent 500 responses on certain list and retrieval endpoints. A configuration update has been deployed to prevent requests from being prematurely terminated, and we are continuing to monitor the service.
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