Spreedly incident

Dodgeball Production Instance Storage Critically Low

Resolved after 1 hour 58 minutes, affecting Dodgeball, on February 26, 2026.

resolved Feb 26, 2026, 06:44 PM UTC

The storage issue affecting the Dodgeball production instance has been fully resolved. Capacity has been restored and systems are operating normally. We are no longer observing elevated error rates for customers using Dodgeball. Thank you for your patience while we worked to resolve this issue.

Started
Feb 26, 2026, 04:45 PM UTC
Resolved
Feb 26, 2026, 06:44 PM UTC
Duration
1h 58m
Detected by Pingoru
Feb 26, 2026, 04:45 PM UTC

Affected components

Dodgeball

Update timeline

  1. investigating Feb 26, 2026, 04:45 PM UTC

    We are currently investigating an issue affecting customers using Dodgeball. The production database backing Dodgeball has reached critically low available storage, which is expected to result in elevated error rates. Customers may begin experiencing errors within the next 10 minutes as the system’s ability to process requests degrades. Our engineering team is actively investigating and working to restore normal capacity as quickly as possible. We will provide further updates as more information becomes available.

  2. monitoring Feb 26, 2026, 04:59 PM UTC

    The engineering team has successfully resolved the storage issue affecting the Dodgeball production PostgreSQL instance. Capacity has been restored and the system is now operating normally. At this time, we are not observing any elevated error rates for customers using Dodgeball. We will continue to monitor the system closely to ensure stability. Further updates will be provided if necessary.

  3. resolved Feb 26, 2026, 06:44 PM UTC

    The storage issue affecting the Dodgeball production instance has been fully resolved. Capacity has been restored and systems are operating normally. We are no longer observing elevated error rates for customers using Dodgeball. Thank you for your patience while we worked to resolve this issue.

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