Spreedly incident

3DS2 Global Transaction Processing Degraded

Resolved after 1 hour 32 minutes, affecting 3DS Global, on October 28, 2024.

resolved Oct 28, 2024, 01:16 PM UTC

After investigation, we have determined that there are no systemic issues with 3DS processing. Properly configured 3DS transactions are completing as expected. Thank you for your understanding.

Started
Oct 28, 2024, 11:44 AM UTC
Resolved
Oct 28, 2024, 01:16 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 28, 2024, 11:44 AM UTC

Affected components

3DS Global

Update timeline

  1. investigating Oct 28, 2024, 11:44 AM UTC

    We are investigating the potential degradation in 3DS2 processing, with specific focus on transactions not progressing beyond the pending state.

  2. resolved Oct 28, 2024, 01:16 PM UTC

    After investigation, we have determined that there are no systemic issues with 3DS processing. Properly configured 3DS transactions are completing as expected. Thank you for your understanding.

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