Spreedly incident

Elevated 3DS Failures

Resolved after 1 hour 52 minutes, affecting 3DS Global, on September 19, 2025.

resolved Sep 19, 2025, 05:46 PM UTC

At 1:08 PM, 3DS provider, Seglan, deployed changes to address the issue. After a period of monitoring, we’ve observed normal performance and are declaring this incident resolved.

Started
Sep 19, 2025, 03:53 PM UTC
Resolved
Sep 19, 2025, 05:46 PM UTC
Duration
1h 52m
Detected by Pingoru
Sep 19, 2025, 03:53 PM UTC

Affected components

3DS Global

Update timeline

  1. investigating Sep 19, 2025, 03:53 PM UTC

    We are currently investigating elevated 3DS failures with our Global 3DS provider, Seglan.

  2. resolved Sep 19, 2025, 05:46 PM UTC

    At 1:08 PM, 3DS provider, Seglan, deployed changes to address the issue. After a period of monitoring, we’ve observed normal performance and are declaring this incident resolved.

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