Resolved after 1 day, on April 16, 2026.
We are aware of an issue affecting some of our members trying to reset their password. This may also be affecting some members trying to sign in via Filmmakers. This is being investigating as a matter of urgency.
Update timeline
- investigating Apr 16, 2026, 01:21 PM UTC
We are aware of an issue affecting some of our members trying to reset their password. This may also be affecting some members trying to sign in via Filmmakers. This is being investigating as a matter of urgency.
- resolved Apr 17, 2026, 02:16 PM UTC
This incident has been resolved.
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