Resolved after 4 hours 59 minutes, affecting Alert Ingestion - Inbound email, on May 14, 2025.
This incident is now resolved. Alert Ingestion - Inbound email is now fully operational. We apologize for this inconvenience. If you continue to experience issues with your inbound email alerts, please reach out to On-Call Support as soon as possible! https://docs.splunk.com/observability/en/sp-oncall/admin/get-started/spoc-support.html
Affected components
Update timeline
- investigating May 14, 2025, 05:25 PM UTC
Emails sent to the Generic Email Endpoint Integration are not being ingested by On-Call. These emails are not creating incidents or other alerts as expected. All other Integrations and On-Call incident operations are fully operational at this time. We are currently investigating this issue. Please monitor this Statuspage for the most up to date information, we will post another update shortly
- identified May 14, 2025, 05:59 PM UTC
We have identified the source of this issue and are actively working to deploy a fix.
- monitoring May 14, 2025, 09:25 PM UTC
A fix has been implemented and we are monitoring the results. Stand by for confirmation
- resolved May 14, 2025, 10:25 PM UTC
This incident is now resolved. Alert Ingestion - Inbound email is now fully operational. We apologize for this inconvenience. If you continue to experience issues with your inbound email alerts, please reach out to On-Call Support as soon as possible! https://docs.splunk.com/observability/en/sp-oncall/admin/get-started/spoc-support.html
Your product runs on more than Splunk OnCall
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services