Splunk Observability Cloud US2 incident
Splunk RUM Troubleshooting MetricSets and Monitoring Metricsets are being dropped
Resolved after 2 hours 20 minutes, affecting Splunk RUM API and Splunk RUM Monitoring MetricSets and 1 more, on February 2, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 02, 2025, 08:54 PM UTC
A degradation in the Splunk RUM metrics processing pipeline is causing Monitoring MetricSets to be dropped. Alerts, charts, and detectors built from Monitoring MetricSets are impacted. A degradation in the performance of the Splunk RUM trace processing pipeline is causing Troubleshooting MetricSets to be delayed by more than fifteen minutes. As a result, the RUM Troubleshooting experience does not have access to the most recent data.
- investigating Feb 02, 2025, 08:59 PM UTC
We are continuing to investigate this issue.
- identified Feb 02, 2025, 09:16 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 02, 2025, 09:52 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 02, 2025, 10:07 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 02, 2025, 10:22 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 02, 2025, 10:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 02, 2025, 10:42 PM UTC
This incident has been resolved.
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