Splunk Observability Cloud US2 incident

Corrupted Session Replay data

Resolved after 1 hour 31 minutes, affecting Session Replay API and Session Replay Processor, on July 11, 2025.

monitoring Jul 11, 2025, 08:34 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 11, 2025, 07:19 PM UTC
Resolved
Jul 11, 2025, 08:50 PM UTC
Duration
1h 31m
Detected by Pingoru
Jul 11, 2025, 07:19 PM UTC

Affected components

Session Replay APISession Replay Processor

Update timeline

  1. identified Jul 11, 2025, 07:19 PM UTC

    An issue in the session replay processing pipeline is causing session replay data to be corrupted. Session replay data ingest is not impacted. We have identified the issue and are working on fixing it.

  2. monitoring Jul 11, 2025, 08:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 11, 2025, 10:04 PM UTC

    This incident has been resolved.

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