Splunk Observability Cloud US2 incident

Charts not Loading

Resolved after 1 hour 19 minutes, affecting Splunk Observability Cloud Web Interface, on July 15, 2025.

monitoring Jul 15, 2025, 10:41 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 15, 2025, 09:42 AM UTC
Resolved
Jul 15, 2025, 11:01 AM UTC
Duration
1h 19m
Detected by Pingoru
Jul 15, 2025, 09:42 AM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Jul 15, 2025, 09:42 AM UTC

    Charts for all customers may not be loading. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. identified Jul 15, 2025, 10:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2025, 10:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 15, 2025, 11:01 AM UTC

    This incident has been resolved.

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