Splice incident
Splice plans page gets into an infinite redirect for some users
Resolved after 7 hours 1 minute, on November 7, 2024.
This incident has been resolved. Users should be able to resolve infinite redirects by clearing cookies under splice.com and logging in again. Please reach out to https://support.splice.com if you need further assistance.
Update timeline
- investigating Nov 07, 2024, 03:35 PM UTC
We are currently investigating the issue.
- identified Nov 07, 2024, 06:49 PM UTC
We have identified a fix for this issue and working on applying it.
- monitoring Nov 07, 2024, 09:50 PM UTC
A fix has been applied and we are monitoring the results.
- resolved Nov 07, 2024, 10:37 PM UTC
This incident has been resolved. Users should be able to resolve infinite redirects by clearing cookies under splice.com and logging in again. Please reach out to https://support.splice.com if you need further assistance.
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