Resolved after 6 hours 3 minutes, on December 20, 2024.
A fix has been implemented and deployed to splice.com and we are monitoring the results. We are working on getting the fix out to our desktop application.
Update timeline
- investigating Dec 20, 2024, 08:42 PM UTC
We are currently investigating the issue.
- identified Dec 20, 2024, 09:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 20, 2024, 11:27 PM UTC
A fix has been implemented and deployed to splice.com and we are monitoring the results. We are working on getting the fix out to our desktop application.
- resolved Dec 21, 2024, 02:46 AM UTC
This incident has been resolved.
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