Resolved after 31 minutes, affecting Splashtop remote desktop service (Global), on January 9, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Splashtop remote desktop service (Global)
Update timeline
- investigating Jan 09, 2025, 01:20 AM UTC
We are currently investigating this issue.
- investigating Jan 09, 2025, 01:20 AM UTC
We are continuing to investigate this issue.
- identified Jan 09, 2025, 01:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 09, 2025, 01:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 09, 2025, 01:52 AM UTC
This incident has been resolved.
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