Resolved after 12 minutes, affecting MCP Servers and Claude Hooks and 1 more, on September 9, 2026.
We have resolved the outage. A terraform bug: https://github.com/hashicorp/terraform-provider-time/issues/118 in the rotation logic for one of our client certificates caused the cluster to enter an unhealthy state. This was resolved through an internal fix to our terraform configs by setting up a new resource. We are monitoring the terraform bug and have reported upstream. We apologise for the inconvenience and do please reach out to our team on slack or [email protected] with any questions. We are here to assist. We will be adding additional validation in our infrastructure tests and monitors to catch similar bugs in cert rotation in the future.
Affected components
Update timeline
- investigating Sep 09, 2026, 03:30 PM UTC
We are experiencing downtime on all services. Dashboard is currently inaccessible. The team is working on a resolution and we'll have an update soon.
- monitoring Sep 09, 2026, 03:33 PM UTC
All systems are operational and the downtime is resolve. The Team is investigating the root cause and will post an update soon.
- resolved Sep 09, 2026, 03:43 PM UTC
We have resolved the outage. A terraform bug: https://github.com/hashicorp/terraform-provider-time/issues/118 in the rotation logic for one of our client certificates caused the cluster to enter an unhealthy state. This was resolved through an internal fix to our terraform configs by setting up a new resource. We are monitoring the terraform bug and have reported upstream. We apologise for the inconvenience and do please reach out to our team on slack or [email protected] with any questions. We are here to assist. We will be adding additional validation in our infrastructure tests and monitors to catch similar bugs in cert rotation in the future.
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