Resolved after 12 hours 18 minutes, affecting Hootsuite Web Application and Hootsuite Mobile Application, on March 12, 2026.
We can confirm that the issues when publishing video content to Facebook have been resolved and are now functioning as normal. Any posts that may have failed during this time can now be rescheduled. We appreciate your patience and understanding.
Affected components
Update timeline
- identified Mar 12, 2026, 03:29 PM UTC
We are currently investigating issues impacting the ability to publish videos to Facebook. Users may experience errors or failed uploads when attempting to post video content to Facebook pages. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible We sincerely apologize for the disruption to your workflow.
- monitoring Mar 12, 2026, 04:06 PM UTC
We have identified the cause of the video publishing issues. This disruption is due to a technical issue on Meta’s side affecting video processing across their platform. Because the root cause lies within Meta’s infrastructure, our team is currently monitoring their progress toward a resolution. We will provide another update as soon as we receive confirmation from Meta that their services are recovering. Thank you for your continued patience.
- monitoring Mar 13, 2026, 02:41 AM UTC
We are seeing a reduction in errors regarding video publishing for Facebook. We continue to monitor the situation. We sincerely apologize for the disruption to your workflow.
- resolved Mar 13, 2026, 03:48 AM UTC
We can confirm that the issues when publishing video content to Facebook have been resolved and are now functioning as normal. Any posts that may have failed during this time can now be rescheduled. We appreciate your patience and understanding.
Your product runs on more than Sparkcentral
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services