Resolved after 49 minutes, affecting Scout AI, on March 26, 2026.
An ongoing Service Disruption within the third-party provider for Scout AI is active and our Engineering Team is monitoring the issue. This might result in delays or disruptions when trying to use the Scout AI Agent, we apologize for any inconveniences this might stem on your side.
Affected components
Update timeline
- monitoring Mar 26, 2026, 10:30 PM UTC
A Service Disruption within the third-party provider for Scout AI has been identified and our Engineering Team is monitoring the issue. This might result in delays or disruptions when trying to use the Scout AI Agent, we apologize for any inconveniences this might stem on your side.
- monitoring Mar 26, 2026, 11:05 PM UTC
An ongoing Service Disruption within the third-party provider for Scout AI is active and our Engineering Team is monitoring the issue. This might result in delays or disruptions when trying to use the Scout AI Agent, we apologize for any inconveniences this might stem on your side.
- resolved Mar 26, 2026, 11:20 PM UTC
The Service Disruption affecting Scout AI agent has been resolved on our third-party vendor's end. Partner Success Managers will follow up in the coming days with additional details. We apologize for any inconveniences this may have created — and appreciate your partnership & patience while we worked on this.
- monitoring Mar 26, 2026, 11:45 PM UTC
An ongoing Service Disruption within the third-party provider for Scout AI is active and our Engineering Team is monitoring the issue. This might result in delays or disruptions when trying to use the Scout AI Agent, we apologize for any inconveniences this might stem on your side.
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