Resolved after 1 hour 31 minutes, affecting Public workers, on October 20, 2026.
Root cause: A software defect caused the worker communication service in the EU region to crash and restart repeatedly. Impacted customers: Customers whose workers use the poll-based communication mode. Runs on those workers were stuck when the run was triggered manually by a user and the stack had a server-side initialization policy attached. Other polling workers may have been briefly delayed while the service restarted.
Affected components
Update timeline
- identified Oct 20, 2026, 02:05 PM UTC
We have noticed increased number of errors related to polling workers API, we are mitigating the problem.
- identified Oct 20, 2026, 02:49 PM UTC
We have the fix implemented and we will release it shortly.
- resolved Oct 20, 2026, 03:36 PM UTC
Root cause: A software defect caused the worker communication service in the EU region to crash and restart repeatedly. Impacted customers: Customers whose workers use the poll-based communication mode. Runs on those workers were stuck when the run was triggered manually by a user and the stack had a server-side initialization policy attached. Other polling workers may have been briefly delayed while the service restarted.
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