Soundtrack incident

We are currently experiencing a problem with our service

Resolved after 40 minutes, on December 9, 2024.

investigating Dec 09, 2024, 05:57 PM UTC

We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels

Started
Dec 09, 2024, 05:57 PM UTC
Resolved
Dec 09, 2024, 06:38 PM UTC
Duration
40m
Detected by Pingoru
Dec 09, 2024, 05:57 PM UTC

Update timeline

  1. investigating Dec 09, 2024, 05:57 PM UTC

    We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels

  2. resolved Dec 09, 2024, 06:38 PM UTC

    The incident was resolved.

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