Resolved after 2 hours 26 minutes, on August 25, 2025.
We have confirmed that this incident had minimal impact on listener traffic. The disruption was limited to traffic traversing through Frankfurt before reaching SoundStack’s network. All services are now fully stable.
Update timeline
- investigating Aug 25, 2025, 10:21 PM UTC
We are investigating network instability issues affecting multiple sites. We will provide an update as soon as we have more information. Thank you for your patience.
- monitoring Aug 25, 2025, 10:45 PM UTC
The issue has been identified as an incident with a network transport vendor within Frankfurt. Network traffic is now returning to normal. We continue to monitor stability and will provide a final update shortly.
- resolved Aug 26, 2025, 12:47 AM UTC
We have confirmed that this incident had minimal impact on listener traffic. The disruption was limited to traffic traversing through Frankfurt before reaching SoundStack’s network. All services are now fully stable.
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