SoundStack incident

Investigating Potential Service Degradation

Resolved after 3 hours 30 minutes, on November 18, 2025.

investigating Nov 18, 2025, 02:24 PM UTC

We are currently investigating reports of intermittent issues with multiple services. This is potentially linked to a major ongoing incident at Cloudflare, one of our infrastructure partners. Cloudflare has reported an "internal service degradation" and is working to restore service. We are monitoring our systems closely and will provide an update as soon as we have more information.

Started
Nov 18, 2025, 02:24 PM UTC
Resolved
Nov 18, 2025, 05:54 PM UTC
Duration
3h 30m
Detected by Pingoru
Nov 18, 2025, 02:24 PM UTC

Update timeline

  1. investigating Nov 18, 2025, 02:24 PM UTC

    We are currently investigating reports of intermittent issues with multiple services. This is potentially linked to a major ongoing incident at Cloudflare, one of our infrastructure partners. Cloudflare has reported an "internal service degradation" and is working to restore service. We are monitoring our systems closely and will provide an update as soon as we have more information.

  2. resolved Nov 18, 2025, 05:54 PM UTC

    This incident has been resolved.

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