Resolved after 5 hours 47 minutes, affecting Website, on January 19, 2026.
The issue affecting the loading of the platform, impacting both the legacy and the new versions, has been resolved. The platform is now operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating Jan 19, 2026, 11:39 AM UTC
We have identified an issue affecting the loading of the platform, impacting both the legacy and the new app. Our team is actively investigating to determine the root cause.
- identified Jan 19, 2026, 02:52 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 19, 2026, 02:53 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 19, 2026, 05:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 19, 2026, 05:26 PM UTC
The issue affecting the loading of the platform, impacting both the legacy and the new versions, has been resolved. The platform is now operating normally. Thank you for your patience.
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