Resolved after 1 hour 24 minutes, affecting MySonicWall and Unified Management - AWS - NA, on October 30, 2026.
Access to SonicWALL Applications has been restored. The issue was caused by an infrastructure component failure that impacted user authentication. Mitigation actions were taken to restore service, and affected users should now be able to access SonicWALL applications normally. Thank you for your patience and understanding while we worked to resolve this issue.
Affected components
Update timeline
- investigating Oct 30, 2026, 06:58 AM UTC
A login issue is currently impacting access to MSW and UM for multiple users. We are actively investigating the cause and working to restore normal access as quickly as possible. We apologize for the inconvenience.
- investigating Oct 30, 2026, 07:04 AM UTC
We are currently investigating an infrastructure issue impacting access to SonicWall applications. Users may be unable to log in at this time. Our teams are actively working to restore service and will provide updates as more information becomes available.
- resolved Oct 30, 2026, 08:22 AM UTC
Access to SonicWALL Applications has been restored. The issue was caused by an infrastructure component failure that impacted user authentication. Mitigation actions were taken to restore service, and affected users should now be able to access SonicWALL applications normally. Thank you for your patience and understanding while we worked to resolve this issue.
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