Sonic Internet + Voice incident
Unplanned Network Outage - Grafton, NSW
Resolved after 49 minutes, affecting Sonic Internet, on January 15, 2024.
Please be advised of a service disruption affecting NBN customers in and around Grafton, NSW. Our upstream network teams have been engaged to investigate and identify the cause of the disruption. An ETR will be provided once our initial investigation is complete. We apologise for the inconvenience this may have caused.
Affected components
Update timeline
- investigating Jan 15, 2024, 10:07 PM UTC
Please be advised of a service disruption affecting NBN customers in and around Grafton, NSW. Our upstream network teams have been engaged to investigate and identify the cause of the disruption. An ETR will be provided once our initial investigation is complete. We apologise for the inconvenience this may have caused.
- resolved Jan 15, 2024, 10:56 PM UTC
9:14 AM 16/01/2024: Traffic has now been restored.
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