Resolved after 2 hours 37 minutes, affecting Authentication and User Management and Authentication and User Management, on May 21, 2026.
All Services are restored as of 10:10 (UTC-5). We are reprocessing the data queued during the issue, and we do not appear to have lost any events. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
Affected components
Update timeline
- investigating May 21, 2026, 01:00 PM UTC
We are experiencing an issue where we are not able to process SCIM events (user creation/deletion, group creation/deletion, and group membership changes), and potentially losing events. This does not impact logins. The issue is currently being investigated. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
- resolved May 21, 2026, 03:38 PM UTC
All Services are restored as of 10:10 (UTC-5). We are reprocessing the data queued during the issue, and we do not appear to have lost any events. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
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