Solidgate incident
Ethoca has issue on their side. No payment processing is affected.
Notice Vendor's status page →
Resolved after 38 minutes, affecting Providers \ Banks \ 3rd party integrations, on January 14, 2026.
Our third-party chargeback prevention alert provider, Ethoca, is experiencing an issue on their end. Our team is actively investigating the matter and its impact and is in communication with the provider to resolve it.
Affected components
Providers \ Banks \ 3rd party integrations
Update timeline
- monitoring Jan 14, 2026, 06:23 PM UTC
Our third-party chargeback prevention alert provider, Ethoca, is experiencing an issue on their end. Our team is actively investigating the matter and its impact and is in communication with the provider to resolve it.
- resolved Jan 14, 2026, 07:01 PM UTC
This incident has been resolved.
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