Solidgate incident

Subscriptions processing partial degradation

Resolved after 2 hours 52 minutes, affecting Subscription Service, on February 14, 2026.

resolved Feb 14, 2026, 04:05 AM UTC

The incident has been resolved, and subscription processing has returned to normal operation. Additional information will be shared soon.

Started
Feb 14, 2026, 01:12 AM UTC
Resolved
Feb 14, 2026, 04:05 AM UTC
Duration
2h 52m
Detected by Pingoru
Feb 14, 2026, 01:12 AM UTC

Affected components

Subscription Service

Update timeline

  1. investigating Feb 14, 2026, 01:12 AM UTC

    We are currently experiencing delays in subscription processing. Our team is actively working on resolving this as quickly as possible. We'll post an update as soon as possible.

  2. identified Feb 14, 2026, 02:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 14, 2026, 02:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 14, 2026, 04:05 AM UTC

    The incident has been resolved, and subscription processing has returned to normal operation. Additional information will be shared soon.

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