Resolved after 4 hours 44 minutes, on October 20, 2025.
Between 07:10 AM and 11:54 AM UTC on October 20, 2025, we experienced a delay in alert notifications triggered by metric thresholds. The issue was caused by a service degradation at our cloud provider, which impacted the timely processing and delivery of alerts. The provider has since resolved the underlying issue, and our alerting systems have fully recovered.
Update timeline
- resolved Oct 23, 2025, 09:37 PM UTC
Between 07:10 AM and 11:54 AM UTC on October 20, 2025, we experienced a delay in alert notifications triggered by metric thresholds. The issue was caused by a service degradation at our cloud provider, which impacted the timely processing and delivery of alerts. The provider has since resolved the underlying issue, and our alerting systems have fully recovered.
Your product runs on more than SolarWinds
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services