SolarWinds incident

DPM System Degradation

Resolved after 1 hour 32 minutes, affecting APIs and Metrics Ingest Pipeline and 1 more, on October 20, 2025.

identified Oct 20, 2025, 06:43 PM UTC

We are currently experiencing service degradation due to an issue with our cloud provider. Our teams are working closely with their engineers to resolve the impact as quickly as possible. We’ll provide an update as soon as more information becomes available.

Started
Oct 20, 2025, 06:30 PM UTC
Resolved
Oct 20, 2025, 08:02 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 20, 2025, 06:30 PM UTC

Affected components

APIsMetrics Ingest PipelineMetrics DownsamplingQuery Sample ProcessingAlert Integrations

Update timeline

  1. investigating Oct 20, 2025, 06:30 PM UTC

    We are currently experiencing service degradation due to an issue with our cloud provider. Our teams are working closely with their engineers to resolve the impact as quickly as possible. We’ll provide an update as soon as more information becomes available.

  2. identified Oct 20, 2025, 06:43 PM UTC

    We are currently experiencing service degradation due to an issue with our cloud provider. Our teams are working closely with their engineers to resolve the impact as quickly as possible. We’ll provide an update as soon as more information becomes available.

  3. resolved Oct 20, 2025, 08:02 PM UTC

    This incident has been resolved.

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