Resolved after 4 hours 44 minutes, on October 29, 2026.
System performance returned to normal levels at around 11:00 AM. We will continue to monitor closely to ensure stability.
Update timeline
- investigating Oct 29, 2026, 10:40 AM UTC
We are investigating alerting related to potential performance issues on the application. We have identified one of the nodes hosting application services as the root cause with high CPU. We are investigating and an update will be provided shortly.
- identified Oct 29, 2026, 10:57 AM UTC
We've identified the node causing the performance issues and are currently applying mitigation to resolve. We are already seeing improvements in overall performance and message processing. A further update will be provided shortly.
- investigating Oct 29, 2026, 11:30 AM UTC
System performance returned to normal levels at around 11:00 AM. We will continue to monitor closely to ensure stability.
- resolved Oct 29, 2026, 03:25 PM UTC
We've now resolved the incident. Thanks for your patience.
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