software.com incident

Temporary service interruption

Resolved after 4 hours 46 minutes, affecting API and Web App and 1 more, on May 15, 2020.

monitoring May 15, 2020, 01:22 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 15, 2020, 01:07 AM UTC
Resolved
May 15, 2020, 05:54 AM UTC
Duration
4h 46m
Detected by Pingoru
May 15, 2020, 01:07 AM UTC

Affected components

APIWeb AppWebsite

Update timeline

  1. identified May 15, 2020, 01:07 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 15, 2020, 01:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2020, 05:54 AM UTC

    This incident has been resolved.

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