Softgarden incident

System outage

Resolved after 38 minutes, affecting Customer Web Application and Applicant Web Application and 1 more, on October 2, 2024.

resolved Oct 02, 2024, 10:21 AM UTC

The incident has been resolved and the monitoring didn't show any problems the last minutes. Nevertheless we will continue observing the full service functionality for the next hours.

Started
Oct 02, 2024, 09:42 AM UTC
Resolved
Oct 02, 2024, 10:21 AM UTC
Duration
38m
Detected by Pingoru
Oct 02, 2024, 09:42 AM UTC

Affected components

Customer Web ApplicationApplicant Web ApplicationAPIJob Advertisement ServiceTracking ServiceSMTP Service

Update timeline

  1. investigating Oct 02, 2024, 09:42 AM UTC

    We have an outage in our internal infrastructure and are investigating the issue.

  2. identified Oct 02, 2024, 09:58 AM UTC

    The issue is being identified and a fix is being implemented. Because of restart of some services there still might be some minor problems for some minutes.

  3. monitoring Oct 02, 2024, 10:01 AM UTC

    The system is up again and we are monitoring, that everything is working as expected.

  4. resolved Oct 02, 2024, 10:21 AM UTC

    The incident has been resolved and the monitoring didn't show any problems the last minutes. Nevertheless we will continue observing the full service functionality for the next hours.

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