Softgarden incident

Major outage

Resolved after 28 minutes, affecting Customer Web Application and Applicant Web Application and 1 more, on December 19, 2024.

monitoring Dec 19, 2024, 01:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 19, 2024, 12:55 PM UTC
Resolved
Dec 19, 2024, 01:24 PM UTC
Duration
28m
Detected by Pingoru
Dec 19, 2024, 12:55 PM UTC

Affected components

Customer Web ApplicationApplicant Web ApplicationAPI

Update timeline

  1. investigating Dec 19, 2024, 12:55 PM UTC

    We are currently investigating the issue.

  2. identified Dec 19, 2024, 01:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 19, 2024, 01:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 19, 2024, 01:24 PM UTC

    This incident has been resolved.

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