Socio incident

Authentication issue on several products due to Firebase Incident

Resolved after 9 hours 49 minutes, affecting Platform and Event Apps and 1 more, on June 12, 2025.

monitoring Jun 12, 2025, 07:07 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 12, 2025, 06:20 PM UTC
Resolved
Jun 13, 2025, 04:09 AM UTC
Duration
9h 49m
Detected by Pingoru
Jun 12, 2025, 06:20 PM UTC

Affected components

PlatformEvent AppsWeb App

Update timeline

  1. investigating Jun 12, 2025, 06:20 PM UTC

    We’re currently experiencing a service disruption with our Platform, Web App, and Mobile App due to Firebase related incident.

  2. identified Jun 12, 2025, 06:30 PM UTC

    Recent incidents (2) Last updated time: 12 Jun 2025, 11:27 PDT Refresh Google Cloud Outage is blocking all tests in Test Lab Active Start Time: 12 Jun 2025, 11:10 PDT Last update: 12 Jun 2025, 11:25 PDT Impacted products: Test Lab Firebase App Hosting API and Origin Outage Active Start Time: 12 Jun 2025, 11:15 PDT Last update: 12 Jun 2025, 11:24 PDT Impacted products: App Hosting

  3. monitoring Jun 12, 2025, 07:07 PM UTC

    Firebase side seems operational, we will be monitoring for the performance of the systems.

  4. monitoring Jun 12, 2025, 07:07 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 13, 2025, 04:09 AM UTC

    This incident has been resolved.

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