SOCaaS incident

SOCaaS Portal Inaccessible

Resolved after 30 minutes, affecting SOCaaS Portal, on April 24, 2026.

resolved Apr 24, 2026, 08:31 AM UTC

The issue has been resolved, and the SOCaaS Portal is now fully operational. We apologize for any inconvenience and appreciate your patience.

Started
Apr 24, 2026, 08:00 AM UTC
Resolved
Apr 24, 2026, 08:31 AM UTC
Duration
30m
Detected by Pingoru
Apr 24, 2026, 08:00 AM UTC

Affected components

SOCaaS Portal

Update timeline

  1. investigating Apr 24, 2026, 08:00 AM UTC

    Our team is aware of an issue affecting the Portal’s ability to load and is currently investigating the root cause. We apologize for any inconvenience and appreciate your understanding as we work to resolve it.

  2. identified Apr 24, 2026, 08:11 AM UTC

    The issue has been identified, and the team is actively working to restore the Portal.

  3. resolved Apr 24, 2026, 08:31 AM UTC

    The issue has been resolved, and the SOCaaS Portal is now fully operational. We apologize for any inconvenience and appreciate your patience.

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