Resolved on August 29, 2025.
Due to an issue with a backend infrastructure component within the data center, the SOCaaS portal was temporarily inaccessible during the evening of August 28, 2025 Pacific Standard Time (PST). Several Fortinet services including SOCaaS were affected. Please note that no data was lost during this period. We sincerely apologize for any inconvenience this may have caused. If you have any questions or concerns, please do not hesitate to submit a service request on the SOCaaS portal.
Update timeline
- resolved Aug 29, 2025, 05:10 PM UTC
Due to an issue with a backend infrastructure component within the data center, the SOCaaS portal was temporarily inaccessible during the evening of August 28, 2025 Pacific Standard Time (PST). Several Fortinet services including SOCaaS were affected. Please note that no data was lost during this period. We sincerely apologize for any inconvenience this may have caused. If you have any questions or concerns, please do not hesitate to submit a service request on the SOCaaS portal.
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