Resolved on October 6, 2025.
Between the evening of October 05, 2025, and the morning of October 06, 2025 (PST), the SOCaaS portal experienced intermittent inaccessibility due to a backend system issue. No customer data was lost during this time. We apologize for any inconvenience this may have caused. For questions or concerns, please submit a service request through the SOCaaS portal.
Update timeline
- resolved Oct 06, 2025, 09:11 PM UTC
Between the evening of October 05, 2025, and the morning of October 06, 2025 (PST), the SOCaaS portal experienced intermittent inaccessibility due to a backend system issue. No customer data was lost during this time. We apologize for any inconvenience this may have caused. For questions or concerns, please submit a service request through the SOCaaS portal.
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