Resolved after 11 hours 32 minutes, affecting US and US and 1 more, on October 20, 2025.
The AWS outage has been confirmed to be resolved. Please reach out to Snapsheet Support with any questions or concerns.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:59 PM UTC
We are aware of an ongoing outage within Amazon Web Services (AWS). Our team is actively monitoring for any potential impact to our systems and will provide updates as more information becomes available from AWS.
- investigating Oct 20, 2025, 05:03 PM UTC
We are continuing to monitor the ongoing AWS outage. As a result of this incident, we are experiencing delays in data warehouse replication. We'll share updates as more information becomes available.
- investigating Oct 21, 2025, 02:31 AM UTC
The AWS outage has been confirmed to be resolved. Please reach out to Snapsheet Support with any questions or concerns.
- resolved Oct 21, 2025, 02:31 AM UTC
This incident has been resolved.
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Amazon Web Services