Snapsheet incident

API Response Errors

Resolved after 2 hours 12 minutes, affecting US, on December 1, 2025.

monitoring Dec 01, 2025, 04:38 PM UTC

We have deployed a fix and continuing to monitor to confirm that there are no ongoing issues.

Started
Dec 01, 2025, 03:22 PM UTC
Resolved
Dec 01, 2025, 05:34 PM UTC
Duration
2h 12m
Detected by Pingoru
Dec 01, 2025, 03:22 PM UTC

Affected components

US

Update timeline

  1. investigating Dec 01, 2025, 03:22 PM UTC

    We are currently investigating an issue with API calls receiving errors. We are treating the issue as Urgent and will provide an update within one hour.

  2. identified Dec 01, 2025, 04:11 PM UTC

    We have identified the issue and fix. We are working to implement the fix and continuing to monitor.

  3. monitoring Dec 01, 2025, 04:38 PM UTC

    We have deployed a fix and continuing to monitor to confirm that there are no ongoing issues.

  4. resolved Dec 01, 2025, 05:34 PM UTC

    The incident is confirmed to be resolved.

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