SMX Cybersecure Email incident

Microsoft Office 365 emails queued

Resolved after 3 hours 21 minutes, affecting Mail Filtering, on May 22, 2025.

identified May 22, 2025, 05:39 AM UTC

Some customers who are using Office 365 with SMX may see their emails queuing at present. This has been raised with Microsoft who have advised there is an issue at present with the Office 365 server. They are working to resolve this as soon as possible. Further updates and information will be posted here once they become available.

Started
May 22, 2025, 05:39 AM UTC
Resolved
May 22, 2025, 09:01 AM UTC
Duration
3h 21m
Detected by Pingoru
May 22, 2025, 05:39 AM UTC

Affected components

Mail Filtering

Update timeline

  1. identified May 22, 2025, 05:39 AM UTC

    Some customers who are using Office 365 with SMX may see their emails queuing at present. This has been raised with Microsoft who have advised there is an issue at present with the Office 365 server. They are working to resolve this as soon as possible. Further updates and information will be posted here once they become available.

  2. resolved May 22, 2025, 09:01 AM UTC

    This issue has now been resolved and queued emails will have been delivered.

Your product runs on more than SMX Cybersecure Email

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →