Resolved after 24 minutes, affecting Mail Filtering, on August 5, 2025.
This issue has now been resolved and any rejected emails can be sent again now. We apologise for any inconvenience caused .
Affected components
Update timeline
- identified Aug 05, 2025, 10:59 PM UTC
We are currently seeing an increase in false positive issues due to a misclassification of emails with one of our scanning engines, we are currently working to resolve this issue as soon as possible. For any urgent emails you can add a temporary whitelist in the SMX email admin portal. Further updates to this issue will given as soon as they are known.
- resolved Aug 05, 2025, 11:24 PM UTC
This issue has now been resolved and any rejected emails can be sent again now. We apologise for any inconvenience caused .
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