SmugMug incident

Images loading slowly

Major Vendor's status page →

Resolved after 29 minutes, affecting Photos/Videos, on July 9, 2025.

monitoring Jul 09, 2025, 05:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 09, 2025, 05:34 PM UTC
Resolved
Jul 09, 2025, 06:04 PM UTC
Duration
29m
Detected by Pingoru
Jul 09, 2025, 05:34 PM UTC

Affected components

Photos/Videos

Update timeline

  1. investigating Jul 09, 2025, 05:34 PM UTC

    Images are loading more slowly than usual. Our engineers are on the case.

  2. monitoring Jul 09, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2025, 06:04 PM UTC

    This incident has been resolved.

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