smsmode incident

Plateforne SMS indisponible

Resolved after 8 minutes, affecting API REST SMS and Unicode SMS and 1 more, on February 3, 2025.

resolved Feb 03, 2025, 11:44 AM UTC

Cher client, Nous vous informons que la plateforme d'envoi de SMS est indisponible pendant 12 minutes. Service impacté : SMS, UI Type de problème : Platform incident Impact sur le client : Grand Date début : 03/02/2025 Heure début : 12h15 CET Heure de fin : 12h27 CET Description : Perturbation sur les envois Veuillez nous excuser pour ce désagrément. Cordialement. L'équipe smsmode. https://www.smsmode.com Mail : [email protected] tel : (+330)4 91 05 64 62 ---------------------------------------------- English follows Dear customer, We would like to inform you that the SMS Plateform was unavailable for 12 minutes. Service affected: SMS, UI Problem type: Platform incident Impact on customer: Big Start date: 03/02/2025 Start time: 12h15 CET End time : 12h27 CET Description : Disruption to shipments We apologize for this inconvenience. Yours sincerely The smsmode team. https://www.smsmode.com Mail: [email protected] tel : (+330)4 91 05 64 62 No components were marked as affected by this incident.

Started
Feb 03, 2025, 11:35 AM UTC
Resolved
Feb 03, 2025, 11:44 AM UTC
Duration
8m
Detected by Pingoru
Feb 03, 2025, 11:35 AM UTC

Affected components

API REST SMSUnicode SMSFrance traffic SMSDLRTTS - Voice SMSGermany traffic SMSAPI REST COMMONSAPI HTTPS (deprecated)UK traffic SMSTTS - Voice SMS - World traffic

Update timeline

  1. investigating Feb 03, 2025, 11:35 AM UTC

    Cher client, Nous vous informons que la plateforme d'envoi de SMS est indisponible. Service impacté : SMS, UI Type de problème : Platform incident Impact sur le client : Grand Date début : 03/02/2025 Heure début : 12h15 CET Heure de fin : en cours Description : Perturbation sur les envois Veuillez nous excuser pour ce désagrément. Cordialement. L'équipe smsmode. https://www.smsmode.com Mail : [email protected] tel : (+330)4 91 05 64 62 ---------------------------------------------- English follows Dear customer, We would like to inform you that the SMS Plateform is unavailable. Service affected: SMS, UI Problem type: Platform incident Impact on customer: Medium Start date: 03/02/2025 Start time: 12h15 CET End time : pending Description : Disruption to shipments We apologize for this inconvenience. Yours sincerely The smsmode team. https://www.smsmode.com Mail: [email protected] tel : (+330)4 91 05 64 62 No components were marked as affected by this incident.

  2. investigating Feb 03, 2025, 11:42 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 03, 2025, 11:44 AM UTC

    Cher client, Nous vous informons que la plateforme d'envoi de SMS est indisponible pendant 12 minutes. Service impacté : SMS, UI Type de problème : Platform incident Impact sur le client : Grand Date début : 03/02/2025 Heure début : 12h15 CET Heure de fin : 12h27 CET Description : Perturbation sur les envois Veuillez nous excuser pour ce désagrément. Cordialement. L'équipe smsmode. https://www.smsmode.com Mail : [email protected] tel : (+330)4 91 05 64 62 ---------------------------------------------- English follows Dear customer, We would like to inform you that the SMS Plateform was unavailable for 12 minutes. Service affected: SMS, UI Problem type: Platform incident Impact on customer: Big Start date: 03/02/2025 Start time: 12h15 CET End time : 12h27 CET Description : Disruption to shipments We apologize for this inconvenience. Yours sincerely The smsmode team. https://www.smsmode.com Mail: [email protected] tel : (+330)4 91 05 64 62 No components were marked as affected by this incident.

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