Smartling incident

investigating possible delays in MT/LLM translatioтs

Resolved after 3 hours 3 minutes, affecting Dashboard & Translator Workbench, on June 17, 2026.

monitoring Jun 17, 2026, 08:39 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 17, 2026, 07:36 PM UTC
Resolved
Jun 17, 2026, 10:39 PM UTC
Duration
3h 3m
Detected by Pingoru
Jun 17, 2026, 07:36 PM UTC

Affected components

Dashboard & Translator Workbench

Update timeline

  1. investigating Jun 17, 2026, 07:36 PM UTC

    We are currently investigating elevated error rates from Vertex AI. As a result, LLM and MT translations may experience delays

  2. investigating Jun 17, 2026, 07:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 17, 2026, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 17, 2026, 08:39 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 17, 2026, 10:39 PM UTC

    This incident has been resolved.

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