Smartling incident

Investigating reports of error messages on vendors' jobs dashboards

Resolved after 39 minutes, affecting Dashboard & Translator Workbench, on November 25, 2024.

monitoring Nov 25, 2024, 03:59 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 25, 2024, 03:39 PM UTC
Resolved
Nov 25, 2024, 04:18 PM UTC
Duration
39m
Detected by Pingoru
Nov 25, 2024, 03:39 PM UTC

Affected components

Dashboard & Translator Workbench

Update timeline

  1. investigating Nov 25, 2024, 03:39 PM UTC

    We are currently investigating reports of error messages on vendors' jobs dashboards

  2. identified Nov 25, 2024, 03:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 25, 2024, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2024, 04:18 PM UTC

    This incident has been resolved.

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