smapOne incident

Communication between Apps and Backend broken

Resolved after 16 minutes, affecting smapOne Web App, on June 24, 2026.

monitoring Jun 24, 2026, 09:17 AM UTC

We are seeing errors in the network communication between individual Azure regions. The issue appears to have since been resolved by Microsoft.

Started
Jun 24, 2026, 09:07 AM UTC
Resolved
Jun 24, 2026, 09:24 AM UTC
Duration
16m
Detected by Pingoru
Jun 24, 2026, 09:07 AM UTC

Affected components

smapOne Web App

Update timeline

  1. investigating Jun 24, 2026, 09:07 AM UTC

    We currently see errors in the communication between our Apps and their Backend. This means: - our WebApp is not usable. - Android, iOS and Windows apps work as if they are offline. We are working to find the cause and a solution.

  2. monitoring Jun 24, 2026, 09:17 AM UTC

    We are seeing errors in the network communication between individual Azure regions. The issue appears to have since been resolved by Microsoft.

  3. resolved Jun 24, 2026, 09:24 AM UTC

    This incident has been resolved.

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